Privacy Policy

How we collect, use, and protect your personal information

🔒Your privacy is important to us•📅Last updated: January 2024

Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, register for our services, or contact us for support.

  • Personal identification information (name, email address, phone number)
  • Account credentials and profile information
  • Usage data and analytics information
  • Communication preferences and settings

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Provide and maintain the DRIVE platform
  • Process transactions and manage accounts
  • Send important updates and notifications
  • Improve our services and develop new features
  • Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist in our operations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: drivesupport@zep-re.com
Phone: +254-020 4973000
Address: 8th Floor, ZEP-RE Place, Longonot Road, Upper Hill, Nairobi, Kenya

Last updated: January 15, 2024
Effective date: January 15, 2024